By Dave Lauterbach
•
09 Mar, 2021
Paper is easy to lose, needs to be physically processed, delivered, filed and retrieved. In addition, keeping track of these files is no easy task. Not to mention regulatory compliance and risk management issues. With COMPUCOM Inc.’s Virtual Mailroom Service, we scan all of your organizations mail the day it arrives, instantly creating an audit trail. We then electronically distribute that mail immediately to the proper person / department. Your staff can now be knowledge workers instead of manual document laborers. There will be much less need to make copies, cutting your costs even further. Eliminate the slow response times can have a disastrous impact on your customer’s satisfaction levels. 86% of consumers have quit doing business with a company because of a poor customer experience, it pays to respond quickly. It is estimated that it takes on average 18 minutes to locate a document. Think about the time that is being wasted, while your customer just waits. With so many documents to manage and store, storage costs can also become an issue quickly. Filing cabinets use up valuable office space and offsite storage and retrieval costs can quickly mount up. It is estimated that switching to a paperless office can result in a 60-70% reduction in costs associated with record management. How It Works We receive all of your mail, directly from you or your PO box. We open envelopes and scan the documents (invoices, claims, forms, etc.) We verify all documents have been captured properly in our quality control department. We process all the documents including all of the data entry that is required. We upload the images and metadata wherever you determine (Your server, accounting/ERP system, your document management system or our ImageSilo solution). All workflow processes can also be automatically triggered. Let our virtual mailroom service give you the security you need, improve employee productivity and improve your customer service. All while saving your organization time & money.